Digital Project Manager | USA

WITNESS is seeking a Digital Projects Manager to assist during a key period of Digital Transformation. Having shifted to becoming an increasingly globally distributed team over the last few years, the next 12 to 18 months will see the organization undertake a number of operational projects to support our global structure and our new 5 year strategic vision.

We are seeking a dynamic Project Manager experienced in delivering a variety of digital initiatives and with a familiarity working with a range of remote and diverse stakeholders. This role will work cross organisationally to help to refresh and renew WITNESS’ infrastructure and processes as it continues to grow as a remote, collaborative organization with a focus on digital tools.

Our ideal candidate will be able to self direct balancing a number of initiatives described below along with additional day to day projects and guide their work as they move these projects forward in sync with the workflows of our internal teams.

This role will initially be on a fixed term basis, with a review of the progress of project delivery, impact and budget considerations as the possibility of a longer term or permanent placement.

Key projects this role will be responsible for delivering include:

Refine Project Management @ WITNESS
Beginning with an assessment of Project Management requirements across WITNESS’s Teams including our Programs, External Relations and Operations functions; work to assess both departmental and cross organizational needs and help to evolve, define and implement project management approaches and tools across the organization.

Review of WITNESS.org
Lead coordination of the scoping and planning of a refresh of WITNESS’ online website and management of web hosted digital assets; working in conjunction with a range of organizational stakeholders and key external partners.

Supporting development of Knowledge Management @ WITNESS
Support our Knowledge Management and Operations Coordinator with key projects:

Supporting teams with shifting our historical document storage from local servers to cloud based solutions.
Support with the transfer of existing content to a new Intranet solution
Support with thoughtful creation of new Intranet content

Supporting cultural/organizational adoption of selected tools and platforms
Support in ensuring stakeholders are actively engaged throughout the digital transformation process;
Support in creating thoughtful methods to streamline and support org-wide adoption of tools and platforms.

PRINCIPAL RELATIONSHIPS

Director of People & Systems (Supervisor)
Operation Coordinator
Snr Manager, IT
Associate Director of Programs - Learning & Sharing
Specific projects will require stakeholder engagement across the organization

THE IDEAL CANDIDATE

Work Experience:
Around 5 years of experience working in a project management capacity directly or a core part of your role. You will have experience of implementing digital solutions to a distributed team, ideally in a non profit, campaigning or advocacy context.

Education/Professional qualification:
You can tell us about your degrees, but we’re more interested in what your passions are and what you can do. If your degrees are part of that story, great! (But no formal education required).
Project management certification would be an advantage

Expertise:
Strong organizational skills and attention to detail.
Specific experience managing a tender or procurement process for a website redesign would be extremely valuable.

Technology & Systems:
A strong comfort and familiarity with digital collaboration tools, including advanced proficiency with Google Workspace and familiarity with tools such as Zoom, Slack, Dropbox; and with various project management approaches, tools and software. A strong understanding of security implications of modern digital systems and tools will also be a key advantage.
Experience with website development projects, and a familiarity with content management systems.

Language, communication & collaboration:
We are a global team who use English as our shared language, as such this role requires a high proficiency of written and spoken English.
Strong communication and leadership skills.
Demonstrated ability in change management; stakeholder engagement and managing multiple concurrent projects, including collaborating closely across remote, globally distributed teams.

Location:
We are a globally distributed, remote workforce;
This is a full-time position with a flexible location, provided overlap of working hours with both Eastern Americas, Europe and Africa can be ensured, and subject to the organization’s ability to offer employment in any potential new locations.
At this time, our team members are working through hybrid office arrangements, combining remote at-home work with intermittent use of offices and/or co-working spaces. These include, but not necessarily limited to: USA, Mexico, Brazil, UK, Netherlands, Nigeria, Kenya.
We can only consider applicants who are already legally able to work in the country in which the role is based.

Compensation:

WITNESS operates a salary localization policy using a combination of regularly reviewed FX and salary adjustment multipliers for location.
Based on current rates, gross salaries for some of our current locations are given as an example:
This is a fixed term contract for an initial 12 months. The possibility of an extension to this period will be reviewed during the second half of the contact period.
New York City- USD 70,250
United Kingdom- GBP 54,900
Brazil - BRL 246,550
Nigeria- USD 56,750

Benefits:
Health: WITNESS also offers competitive and robust medical benefits that cover an individual’s medical, dental and vision at 100% and covers a % of the individual’s dependents.

Life Insurance & AD & D: WITNESS provides life insurance and AD&D payable at one time (1x) the employee’s salary, to the beneficiary, in the event an employee were to expire while employed by the organization.

Remote Work Stipend: WITNESS recognizes that flexible working arrangements are key to equity and inclusion in the workplace and we provide a $175 USD monthly remote work allowance, we are happy to talk about the type of flexible arrangements that might work best for you. This remote work stipend is provided to all staff members to pay for extra equipment, electricity, stationery, internet, wellness, or whatever an employee deems necessary in order to work remotely. Please note that a computer and basic accessories are provided to all employees at the time of hire.

Pension Contributions: After 1 year of service at the organization, WITNESS will contribute 3% of an individual's gross salary towards a global retirement fund.

Paid Time Off: WITNESS has a range of paid time off types that support our staff.

Vacation leave: that meets local statutory levels or 15 days whichever is higher, in addition to staff’s local public holidays.
The vacation allowance increases by 5 days to 20 days after 3 years of service.
Personal / Wellness leave: 5 days staff can use at any time to recharge in recognition of the importance of supporting positive mental well being.
End of Year closure: which usually is equivalent to a minimum of 5 days leave in addition to any public holidays across the last week of December and early January.
Sick Leave: follows local statutory guidance however;
WITNESS ensures a minimum of 10 days paid time off for occasional sickness and health related absences.
A minimum of 6 weeks of full pay in instances of longer term absence.
Sabbatical Leave: At the 10 year mark we offer staff 10 weeks of paid time off in order to take a break, gain new insights and expand their horizons.

Work/ Life Balance :WITNESS believes in creating a healthy work environment in which flexible schedules are available, we also understand that sometimes an employee may just require a few hours to take care of personal issues in which case they can adjust their hours to make up for the time instead of taking a full day of leave. Both are allowable once agreed upon with the departmental supervisors.

Mental Health Policy: WITNESS feels that all employees should feel supported both physically as well as mentally while they are at work and realizes that many times the issues that we deal with, the materials that we watch and the events surrounding some of the work that we do, can lead to feeling “unwell” and not in a “good space”.
Should a situation arise in which an Employee requests support on mental health, WITNESS will award (10) days of “WITNESS” paid leave.

Professional Development: In support of the growth and development of our staff, WITNESS regularly seeks opportunities for professional development, exposure to new skills and supports a culture of learning.
As part of this we offer staff Reading Days (1 day per month) where staff can take a day to read, study and connect more deeply with peers, partners and colleagues to further functional knowledge relevant to their role or deepen their general understanding and ability to support human rights work.

HOW TO APPLY
If you are interested in joining the WITNESS team, please apply through BambooHR (https://witness.bamboohr.com/careers/38). You will need to attach your resume, cover letter, and contact information for 3 references.
We are interested in hearing about what you’ve done, what you can do, and what you want to do at WITNESS.
Please include a cover letter. We are interested in hearing about what you’ve done, what you can do, and what you want to do at WITNESS.

APPLICATION DEADLINE: Applications accepted on a rolling basis until the position is filled; early applications encouraged. Please note that due to the volume anticipated, we will not be able to respond individually to each applicant. We kindly ask that you do not send duplicate applications via mail or email, and no phone calls.